{"id":22531,"date":"2024-12-09T22:17:05","date_gmt":"2024-12-09T21:17:05","guid":{"rendered":"https:\/\/koknorge.no\/?post_type=sporsmal-og-svar&#038;p=22531"},"modified":"2024-12-10T07:48:38","modified_gmt":"2024-12-10T06:48:38","slug":"can-i-cancel-or-change-my-booking","status":"publish","type":"sporsmal-og-svar","link":"https:\/\/koknorge.no\/en\/sporsmal-og-svar\/kan-jeg-kansellere-eller-endre-min-booking\/","title":{"rendered":"Can I cancel or change my booking?"},"content":{"rendered":"<p>Service cancellation rights does not apply for individual services that take place at a specific time or within a specific period, cf. the Right of Cancellation Act \u00a7 19. A booking with KOK follows the same principle as if you buy a cinema, concert or plane ticket.&nbsp;<\/p>\n\n\n\n<p>However, you have the opportunity to buy <a href=\"\/vilkar-betingelser\/\">cancellation insurance<\/a>.  With cancellation insurance, you can move or cancel your booking up to 12 hours before it starts. <a href=\"\/felles-badstue\/\">Shared sauna<\/a> cannot be canceled or moved.<\/p>\n\n\n\n<p>Changes and cancellation can be made with link and address in the confirmation email.&nbsp;<\/p>\n\n\n\n<p>If you are wondering anything more about cancellation, you can read more in our&nbsp;<a href=\"https:\/\/koknorge.no\/vilkar-betingelser\/\">terms and conditions<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Angrerett for tjenester gjelder ikke ved enkeltst\u00e5ende tjenester som foreg\u00e5r p\u00e5 et bestemt tidspunkt eller innenfor en bestemt periode, jf. angrerettloven \u00a7 19. Alts\u00e5 f\u00f8lger en booking hos KOK samme prinsipp som hvis du kj\u00f8per en kino-, konsert- eller flybillett.&nbsp; Du har dog mulighet til \u00e5 kj\u00f8pe avbestillingsforsikring.\u00a0 Med avbestillingsforsikring kan du flytte eller avbestille [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false},"class_list":["post-22531","sporsmal-og-svar","type-sporsmal-og-svar","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/koknorge.no\/en\/wp-json\/wp\/v2\/sporsmal-og-svar\/22531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koknorge.no\/en\/wp-json\/wp\/v2\/sporsmal-og-svar"}],"about":[{"href":"https:\/\/koknorge.no\/en\/wp-json\/wp\/v2\/types\/sporsmal-og-svar"}],"wp:attachment":[{"href":"https:\/\/koknorge.no\/en\/wp-json\/wp\/v2\/media?parent=22531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}